Privacy Policy
Last updated: 28 August 2026
1. Introduction
FIDIMED — Società Cooperativa di Garanzia Collettiva dei Fidi per Azioni ("FIDIMED", "we", "us") is committed to protecting the privacy of visitors to this website. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit fidimed.org or contact us through our online forms.
This policy is issued in accordance with the EU General Data Protection Regulation (Regulation 2016/679, "GDPR") and applicable Italian data protection law.
2. Data we collect
Information you provide directly
When you use our contact form, we collect the following information:
- Full name
- Email address
- Phone number (optional)
- Company or business name (optional)
- The content of your message
Information collected automatically
When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, and pages visited. This data is processed in aggregated form for website security and technical administration.
3. Legal basis for processing
We process personal data you provide through the contact form on the basis of your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to your enquiry (Article 6(1)(f) GDPR). Automated technical data is processed on the basis of our legitimate interest in maintaining website security and functionality.
4. How we use your data
We use the information you provide to:
- Respond to your enquiries and provide information about our services
- Assess membership or guarantee enquiries you submit
- Maintain records of correspondence
- Ensure the security and proper functioning of this website
We do not use your data for automated decision-making or profiling.
5. Data retention
We retain personal data collected through the contact form for the period necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes, typically up to 24 months unless a longer retention period is required by law.
6. Sharing of data
We do not sell, rent, or trade your personal data. We may share information with authorised service providers who assist us in operating this website, solely for that purpose and under appropriate confidentiality obligations. We may disclose data where required by law or by competent public authorities.
7. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access to your personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at support@fidimed.com.
8. Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. These measures include access controls, encrypted connections, and regular security reviews.
9. Cookies
This website uses cookies. For detailed information about the cookies we use and your choices regarding them, please see our Cookie Policy.
10. International transfers
Your data is processed within the European Union. We do not transfer personal data to countries outside the EU/EEA unless appropriate safeguards are in place.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
12. Contact
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
- By email: support@fidimed.com
- By phone: +39 091 341889
- By post: Via Siracusa 1/E, 90141 Palermo, Italia
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).